Collections
EMI reminders that end with a promise-to-pay date, written back to your CRM.
62% of reminders end with a promise-to-pay date
AI agents that call your customers in their language.
Echo's agents follow your script and India's calling rules, and write every outcome back to your CRM. Your agent can be live in 10 minutes.
Built for lenders, collections teams, admissions and insurance.
Or call +91 80000 00001 and talk to the agent yourself.
9:41
Live demo
Agent
Asha, speaking हिन्दी
Calling you now
from +91 80000 00001
00:00
Keep your phone close and pick up when it rings.
Works with the phone lines and CRM you already use.
See all integrations- Tata Smartflo
- exotel
- plivo
- twilio
- Zoho CRM
- WhatsAppComing soon
- { } Webhooks
- REST API
We've done the hard work of building agents that speak eight Indian languages, follow your Call Script and India's calling rules, and write every outcome back to your CRM, so your team doesn't have to.
Eight languages, one script
Write the Call Script once. Echo speaks it in English, Hindi with Hinglish, and six more. Hear one now
- EnglishLive
- हिन्दीHindi, HinglishLive
- தமிழ்TamilLive
- తెలుగుTeluguLive
- ಕನ್ನಡKannadaLive
- മലയാളംMalayalamLive
- ગુજરાતીGujaratiLive
- मराठीMarathiLive
Built for the calls lenders make
EMI reminders, collections, lead follow-up, admissions and insurance cross-sell. See use cases
- EMI reminders
- Collections
- Lead follow-up
- Admissions
- Education loans
- Insurance
Every outcome, in your CRM
Each call is recorded, transcribed and scored, and what was agreed is written back to Zoho CRM, or sent by webhook or API. See integrations
Every call, in their language.
Every outcome, in your CRM.
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Calling-hour windows. Calls go out only inside the hours you set. Anything outside moves to the next opening.
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Consent records. A number without active, unexpired consent on file is not called.
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DND handling. Numbers on your do-not-call list are blocked before the call is placed.
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140 and 1600 series. Promotional calls from 140‑series numbers, service calls from 1600‑series.
Partnering with you to
deliver outcomes that matter
Lead follow-up
New leads called within a minute of the form fill and qualified with your questions.
First call within 60 seconds of the form fill
Admissions and education loans
Eligibility checked during the call, and qualified callers transferred to a live advisor.
1 in 3 enquiries reach an advisor as qualified
A few simple steps
to go live.
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Talk to Ask Echo, our AI assistant, and it drafts the scenes for you: greet, confirm, remind, capture the promise, wrap up. Or start from a ready-made template.
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Calls go out on your own numbers through Tata Smartflo, Exotel, Plivo or Twilio.
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Choose where each captured detail lands in Zoho CRM, or send it anywhere by webhook or API.
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Calling hours, consent, DND and caller-ID series, checked before every call.
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Every call is recorded, transcribed and scored, with the outcome synced to your CRM.
Remind borrowers about their EMI in Hindi and note a promise-to-pay date
Here's your draft. Review it before it goes live.
- 1GreetingOpening
- 2Verify identityTalk
- 3Share duesSay
- 4Agree a dateTalk
- 5Promise to payMilestone
- 6GoodbyeWrap-up
- Payment reminderCollections
- Lead qualificationSales
- Document / KYC reminderOnboarding
- Abandoned application follow-upSales
- Renewal reminderRetention
- Admission counsellingEducation
Drafted by Ask Echo, 8 languagesSave script
Connect a phone line
Tata SmartfloExotelPlivoTwilio
Caller ID1600 •••• ••42
Series1600, service calls
Connected
Your own numbersDone
Map to Zoho CRM
- Promise-to-pay datePTP_Date
- Amount promisedPTP_Amount
- Call outcomeDisposition
- Recording and transcriptCall_Notes
WebhookPOST https://<your-server>/echo/calls
Synced after every callSave mapping
Calling rules
- Calling hours8:00 to 19:00
- Require a consent record
- Screen the do-not-call list
- Correct caller-ID series
- Say the call is automated
Checked before every callSave rules
EMI reminders, November
- 10:42Rahul S.HindiPromise, 12 Nov
- 10:44Karthik R.TamilPromise, Friday
- 10:47Mahesh P.GujaratiPaid
- 10:49Sneha K.MarathiOn call
Recorded, transcribed, scoredLaunched
Connect to the systems
you already use.
Calls go out on your own phone lines, and every outcome lands in your CRM, by webhook or by API.
- Tata Smartflo
- exotel
- plivo
- twilio
- Zoho CRM
- WhatsAppSoon
- LeadSquaredSoon
- Webhooks
- REST API
Simple pricing.
Pay only for the minutes you use.
₹6 a minute, all in. Calling at high volume? Talk to us about a custom plan.
Pay as you go
₹6per minute
- All-in price per minute
- Prepaid credits, topped up by UPI or card
- Every call recorded, transcribed and scored
Top up whenever you need more minutes.
Sign upEnterprise
Custom
- Volume pricing for high call volumes
- Call Scripts set up with our team
- A WhatsApp support group
- A weekly review of results
Tell us about your calls and we'll put together a plan.
Contact usWhich languages?
English, Hindi (including Hinglish), Tamil, Telugu, Kannada, Malayalam, Gujarati and Marathi.
Will it sound robotic?
Judge for yourself: get a call in your own language at the top of this page. The agent says what your Call Script says, in the words your team approves.
Can it hand over to a human?
Yes. When a caller qualifies, the agent transfers them to a live advisor on your team. Your Call Script decides when.
Which phone lines and CRMs work?
Your own lines through Tata Smartflo, Exotel, Plivo or Twilio. Outcomes go to Zoho CRM today, or anywhere by webhook or API. WhatsApp is coming soon.
Is it compliant with TRAI rules?
Echo gives your team the controls the rules call for: calling-hour windows, consent records, DND handling and 140/1600 series numbers, with every call recorded for audit.
How fast can we go live?
In about 10 minutes. The platform is ready to use: Ask Echo drafts your Call Script, or you start from a template, then you connect your number and deploy the agent.
Every reminder, handled.
In their language.
Book a demo and we'll show you Echo on your own use case.
- Hear a live call in your customers' language
- See how it fits your phone line and CRM
- Get pricing for your call volume
Can't wait? Get a call from Echo now
Book a demo
Tell us a little about your calls. We'll email you to set a time.
Demo request sent
We'll email you to set a time.